Aftershokz is a famous brand in the world of bone conduction headphones, known for its innovative design and quality products. However, sometimes even the best products can face issues, and one such problem that Aftershokz headphone users often face is their headphones not turning on.

This article will look at some common reasons why Aftershokz not turning on and provide solutions to fix the issue of aftershokz fully charged but won’t turn on.

Keep In Mind:

You can’t fix your old aftershokz, if used for more then 2 years. In this case you need to buy new headphones, check from our listing according to your choice from Here and Here.

But if you have used them for less then that then you can try our provided fixes. They will surely fix them.

If you have Just bought your Aftershokz, and they are showing any problem. it is recommended to ask for refund if their is still a time left.

Why Aftershokz not turning on: [Cause and Solutions]

here are Causes and fixes for; why your aftershokz headphones won’t turn on:

1. Dead Battery

A dead battery is the most common reason your Aftershokz headphones may not turn on.

If you have not charged your headphones for a long time, the battery may have completely drained, so your headphones will not turn on.


To solve this issue, you need to charge your Aftershokz headphones.

Connect the headphones to a power source using a USB cable and let them charge for at least an hour.

Once the headphones have charged, try turning them on again.

2. Power Button Malfunction:

If the power button on your Aftershokz headphones is not working properly, it may not turn on even when the battery is charged.

This could be due to a mechanical issue or a problem with the connection between the button and the internal components of the headphones.


To solve this issue, try cleaning the power button and the area around it using a soft cloth or a small brush.

If the switch is still not working, you may need to take the headphones to a repair shop or contact Aftershokz customer support for further assistance.

3. Faulty Charger or Charging Cable:

Another reason your Aftershokz headphones may not turn on is a faulty charger or charging cable.

If the charger or cable is damaged, it may not charge your headphones properly, which could result in a dead battery.


To give your charging cable a thorough checkup, consider these steps:

  1. Give it a good look: Begin by closely examining the cable’s physical state. Keep an eye out for telltale signs of damage, like cracks, bent pins, or any debris that might be lurking.
  2. Watch out for wear and tear: Look for any frayed or bent areas on the cable. Don’t forget to check if the connections are secure and if there are any burn marks – those could be red flags.
  3. Keep insulation in check: Keep an eye out for bare wires, insulation that’s stripped away, or any wire shielding that’s seen better days. These issues could be the source of your charging trouble.
  4. Test the waters: If you’re suspecting a cable glitch, why not play detective? Swap out the potentially problematic cable with a different one and see if the charging hiccup persists.

By following these friendly moves, you’re giving your charging cable a thorough inspection to uncover any faults or damages that might be causing those charging woes.

4. Software Issues:

Sometimes, your Aftershokz headphones may not turn on due to software issues. This can happen if a bug or glitch in the software prevents your headphones from turning on.


To update the software of your Aftershokz wireless headphones, follow these steps:

  1. Download the Aftershokz app: You can download the Aftershokz app from Google Play Store (for Android devices). or the App Store (for iOS devices)
  2. Open the Aftershokz app: Make sure your headphones are turned on and connected to your device via Bluetooth. Open the Aftershokz app and select your headphones from the list of available devices.
  3. Check for updates: Once your headphones are connected, the app will automatically check for any available updates. If an update is available, you will be prompted to download and install it.
  4. Download and install the update: Follow the prompts to download and install the update. Make sure your headphones stay connected to your device during the update process.
  5. Complete the update: You will be notified once the update is complete. Disconnect your headphones from your device, turn them off, and then back on again to ensure the update has been installed.

Note: It’s essential to keep your Aftershokz headphones up to date with the latest software updates to ensure optimal performance and functionality.

5. Physical Damage:

If your Aftershokz headphones are not turning on, it could be due to physical damage.

if you dropped your headphones or exposed them to water or extreme temperatures, this could cause them to stop working.


If your Aftershokz headphones have physical damage, you may need to take them to a repair shop or contact Aftershokz customer support to see if they can be repaired or replaced.

6. Need Reset:

Most probably when all other options and solutions are used then headset should go for reset, to make it function properly.


To reset your Aftershokz headphones, follow these steps:

  1. Get your fingers ready! Press and hold the multifunction button, the volume+ button, and the volume- button all at once. Keep it up for around 3 to 5 seconds.
  2. Your Aeropex will start talking – well, beeping – or you might even feel a little vibration action.
  3. Next step, a little on-and-off action. Turn your Aeropex off, and then flick that switch back on. That’s the final touch on the reset masterpiece.

Note: Resetting your headphones will erase all the previous Bluetooth pairings, so you must pair them again with your device after the reset.

7. Bluetooth Connectivity Issues

If your Aftershokz headphones are not turning on, it could be due to Bluetooth connectivity issues. Sometimes, Bluetooth can fail to connect correctly, which could prevent your headphones from turning on.


To solve this issue, you need to disconnect your Aftershokz headphones from all connected devices. Then, try connecting your headphones to your device again.

If this does not work, you can try resetting your headphones by pressing and holding the power button for 10 seconds.

Aftershokz Fully Charged But Won’t Turn ON:

When faced with the frustrating issue of Aftershokz headphones that are fully charged but won’t power on, a series of troubleshooting steps can be taken to resolve the problem.

Begin by ensuring you’re holding down the power button for a few seconds, as a brief press may not activate them.

If this doesn’t work, attempt a reset by locating the reset button (usually requiring a paperclip or small pin) and holding it down for 10-15 seconds, then try turning the headphones on again. Check for physical damage or loose connections, and ensure the charging port is clean.

Experiment with different power sources and charging cables to rule out equipment issues. If your headphones have firmware update capability, consider updating the firmware.

If none of these efforts yield success, don’t hesitate to reach out to Aftershokz customer support or consult the user manual for model-specific guidance, as there may be a unique issue requiring professional assistance.

If you’ve tried all the troubleshooting steps, including resetting the headphones, checking for physical damage, ensuring a proper charge, and your Aftershokz headphones still won’t turn on, it may be time to consider some mechanical fixes.

Here are a few steps to take:

  1. Inspect the Battery: Open up the headphones if possible (this may void your warranty, so be cautious) and visually inspect the battery.

    Look for any signs of damage, such as a bloated or swollen battery. If you see any damage, you’ll need to replace the battery.

  2. Battery Replacement: If you’re comfortable with electronics and soldering, you can try replacing the battery yourself. You’ll need to find a compatible battery and carefully desolder the old battery and solder in the new one.

    This can be a tricky and delicate process, so if you’re not experienced with soldering, it’s best to seek help from a professional or contact Aftershokz support for repair options.

  3. Inspect Internal Connections: Examine the internal connections and wires to see if there are any loose or disconnected components. If you find any loose wires or connections, carefully reconnect them to their proper places.

  4. Check the Power Button: Inspect the power button itself. Sometimes, the power button can become faulty over time. If you notice any physical damage or wear on the power button, you may need to replace it.


If your Aftershokz headphones are not turning on, there could be several reasons for this issue. It could be due to a dead battery, faulty charger or charging cable, Bluetooth connectivity issues, software issues, physical damage, power button malfunction, or the need to reset the headphones.

However, following the solutions outlined in this article, you can fix most of these issues and get your headphones up and running again. If you are still experiencing problems, contact Aftershokz customer support for further assistance.

These were the reasons that made you inquire; why are my aftershokz not turning on, hope you will surely get the solution.

Thanks For Reading!

Oliver Dules
Oliver is a distinguished professional who holds a prestigious degree in Technical Engineering from Harvard University. With a solid academic foundation, he embarked on a career path that showcased his expertise and commitment to the field. Over the past four years, Oliver has honed his technical skills and knowledge through hands-on experience at two industry giants, JBL and Samsung. His tenure at these renowned companies has equipped him with a deep understanding of cutting-edge technology and innovative solutions. Oliver's remarkable journey, marked by academic excellence and practical industry experience, underscores his unwavering dedication to advancing the realm of technical engineering.