Jabra elite 7 pro case not charging(10 Solutions)

Jabra Elite 7 Pro is a highly-rated pair of wireless earbuds with excellent sound quality and several impressive features. However, some users have reported a common issue where the case of earbuds is not charging. If you are facing this problem, don’t worry. 

In this article we will discuss the possible causes and solutions for the Jabra Elite 7 Pro case not charging.

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Jabra elite 7 pro case not charging (Causes and solutions)

Here are the problems and solutions for why jabra elite case not charging:

Ensure Proper Seating of Earbuds:

Sometimes, the earbuds are not placed correctly in the charging case, which can cause charging issues.

Solution:

Ensure that the earbuds are properly seated in the charging case. Check to see if the earbuds are aligned correctly and if the charging contacts on the earbuds and the case are lined up.

Battery Memory effect:

Sometimes, the Jabra Elite 7 Pro earbuds or case can run out of battery, making charging difficult or impossible due to battery memory effect.

Solution:

If this is the case, try charging the earbuds or case for at least 30 minutes before attempting to use them again.

Reset the Earbuds:

The earbuds may need to reset if not charging properly.

Solution: 

To reset jabra elite 7 earbuds manually, adhere to these steps:

1. Insert both earbuds into the charging case.

2. Simultaneously press and hold the Left and Right buttons on the earbuds for a minimum of 10 seconds until the earbuds' LEDs flash in a magenta color.

3. Close the lid of the charging case and wait briefly.

4. Open the lid of the charging case and remove the earbuds. They should now have been reset to their original factory settings.

   If the earbuds continue to exhibit issues even after the reset, it might be necessary to reach out to Jabra support for additional assistance.

Check the Charging Cable:

A faulty charging cable can cause the earbuds not to charge properly.

Solution: 

To examine the charging cable of the Jabra Elite 7 Pro for potential issues, you can proceed with these steps:

1. Disconnect the charging cable from both the power source and the charging case.

2. Carefully scrutinize the charging cable for any evident signs of damage, such as wires that are frayed or connectors that are bent.

3. Test with an alternate charging cable to determine whether the problem originates from the cable or the charging case.

4. Reconnect the charging cable securely to both the power source and the charging case.

   Verify the functionality of the LED indicator on the charging case to confirm proper charging. If the charging cable is found to be damaged, acquiring a new one might be necessary.

   Should the charging case still fail to charge correctly even after inspecting the cable, you can attempt a reset of the charging case or get in touch with Jabra support for further guidance.

Clean the Charging Port:

Dirt or debris in the charging port can prevent the earbuds from charging properly.

Solution: 

To give your Jabra Elite 7 Pro case’s charging port a proper cleaning when you’re facing charging issues, you can take these friendly steps:

1. Start by unplugging the charging cable from both the power source and the charging case.

2. Gently use a soft-bristled toothbrush or a clean cloth to sweep away any dirt or debris lingering in the charging port. Remember, no need for liquids or cleaners – they could actually harm the port!

3. Take a moment to give the charging port a once-over for any visible signs of trouble, like bent pins or trapped debris. If anything seems off, it’s a cue to get in touch with Jabra’s support for that extra hand.

4. Use a soft-bristled toothbrush or a clean cloth to gently wipe away any dirt or debris in the charging port. Be sure not to use any liquids or harsh cleaning agents that could damage the charging port.

5. Now, let’s get things connected again! Reattach the charging cable to both the power source and the charging case, ensuring it’s snugly in place.

6. Here’s a neat trick: Pop open the charging case and leave the lid up. Grab the provided USB cable and link up the charging case to the power source. Give it a little time – just a few seconds will do the trick.

7. Time to be a detective! Glance over at the charging case’s LED indicator. Is it lighting up as it should? If so, you’re on the right track.

   So, by following these friendly moves, you’re lending a hand to your Jabra Elite 7 Pro case’s charging port. A clean port, free of debris, is the key to a happier charging experience.

Ensure Compatible Power Source:

The jabra elite 7  earbuds may not charge properly if the power source does not meet the voltage and amperage requirements specified in the user manual.

Solution: 

Use a power source that meets the voltage and amperage requirements in the user manual.

Check for Software Update:

Outdated software can cause issues with the earbuds charging.

Solution: 

Check for any available updates by connecting the earbuds to the Jabra Sound+ app on your smartphone. If there is a software update available, download and install it.

Overheating:

Overheating can cause the earbuds not to charge properly.

Solution: 

To keep your Jabra Elite 7 Pro in the safe zone and away from overheating, just follow these human-friendly steps:

1. First off, let’s talk about temperature manners. Shield your earbuds and their trusty charging case from direct sunlight and those wild temperature swings.

   We’re talking extreme hot or chilly scenarios here – they can put a strain on the battery and lead to overheating and not-so-happy outcomes.

2. Patience is key when it comes to charging. Don’t leave your earbuds or their charging case plugged in for longer than needed.

3. Overcharging isn’t the best vibe, as it can also cause overheating and damage to the battery. It’s like giving them a little break from their power diet.

   If you feel the heat, give them a timeout. If you notice your earbuds or the charging case starting to warm up more than usual, it’s your cue to press pause. Let them cool down before giving them another go. Safety first!

4. Don’t forget the tech updates! Keeping your Jabra Elite 7 Pro’s firmware up to date isn’t just about the cool features – it helps fend off overheating and keeps things running silky smooth.

5. Now, let’s troubleshoot. If your Elite 7 Pro is acting up – like the case throwing a charging tantrum or the earbuds not playing nice – don’t hesitate to give Jabra support a shout.

6. They’re there to untangle the tech snarls. So, by following these friendly moves, you’re giving your Jabra Elite 7 Pro a breezy journey, free from overheating hiccups. Smooth sailing for both your earbuds and their trusty case!

Faulty Charging Port:

If none of the above solutions work, the charging port on the earbuds may be faulty.

Solution:

Contact Jabra customer support for further assistance. A repair or replacement may be necessary.

Contact customer support in case of a faulty circuit:

Suppose none of these steps resolve the issue. There may be a problem with the battery or charging circuitry in the Jabra Elite 7 Pro case. 

Solution:

In this case, you may need to contact Jabra customer support for assistance. They can help you troubleshoot the issue and may be able to arrange for a replacement case if necessary.

Conclusion:

In conclusion, if you are experiencing problems with your Jabra Elite 7 Pro case not charging, following the solutions outlined in this article, you should be able to get your earbuds charging properly again.

If none of the solutions work, contact Jabra customer support for further assistance. With a little bit of troubleshooting, you can get back to enjoying your Jabra Elite 7 Pro earbuds to the fullest!