Skullcandy Hesh headphones are renowned for delivering impressive sound quality and style. However, there are instances when even the best devices encounter issues. One of the most frustrating problems users face is frequent disconnections and you may ask Why Do My Skullcandy Hesh Headphones Keep Disconnecting?

If you’re grappling with this issue, fear not – we’ve compiled a comprehensive guide to help you understand the possible causes and provide effective fixes to keep your listening experience uninterrupted. here is the fixes for hesh anc keep randomly disconnecting.

Why Do My Skullcandy Hesh Headphones Keep Disconnecting?

1. Bluetooth Interference

Bluetooth interference is a common culprit behind headphone disconnections. This occurs when multiple devices in close proximity are competing for the same frequency band.


To tackle this issue, try the following steps:

  • Move away from Wi-Fi routers, microwaves, and other electronic devices that can cause interference.
  • Ensure there are minimal obstacles between your headphones and the connected device.
  • Keep your headphones and the connected device charged, as low battery levels can lead to connectivity problems.

2. Outdated Firmware

Using outdated firmware can lead to compatibility issues and frequent disconnections.


Regularly check for firmware updates via the official Skullcandy website or app and install any available updates.

Updated firmware often contains bug fixes and improvements that can address connectivity problems.

Here is a guide on how to upgrade the firmware for your Skullcandy headphones:

  1. Start by obtaining the most recent firmware for your Skullcandy headphones. You can download it from the official Skullcandy website or a reputable third-party source.
  2. Connect your Skullcandy headphones to your device using Bluetooth.
  3. Launch the Skullcandy app on your device.
  4. Within the app, locate and select the option for firmware updates.
  5. Follow the step-by-step instructions displayed on your screen to update your firmware to the latest version.

Please bear in mind that the precise procedure for updating the firmware on Skullcandy headphones might differ depending on your specific model and the firmware version.

To ensure accurate and comprehensive update instructions, it is advisable to consult the user manual or refer to the instructions provided by Skullcandy for your particular headphone model.

3. Device Compatibility

Compatibility issues can arise if your Skullcandy Hesh headphones aren’t fully compatible with the device you’re trying to connect them to.


Ensure that the devices you’re connecting your headphones to support Bluetooth and are listed as compatible on the Skullcandy website. Try connecting your headphones to another device to check if the problem persists.

4. Signal Obstruction

Physical obstructions such as walls, doors, or even your own body can weaken the Bluetooth signal, leading to disconnections.


Position your connected device and headphones in such a way that there are minimal obstacles between them. If possible, keep your device in a pocket or carry it in a way that keeps the line of sight clear between the headphones and the device.

5. Software Glitches

Sometimes, software glitches in either the connected device or the headphones themselves can lead to connectivity issues.


Try turning your headphones off and on again. Additionally, you can try forgetting the headphones from your device’s Bluetooth settings and then re-pairing them.

6. Range Limitation

Bluetooth has a limited range, and if you move too far away from the connected device, disconnections can occur.


Stay within the recommended Bluetooth range, which is typically around 30 feet. If you need to move farther away from the device, consider keeping your headphones and the device in the same room to maintain a stable connection.


Experiencing frequent disconnections with your Skullcandy Hesh headphones can indeed be frustrating, but armed with the knowledge of potential causes and effective fixes, you’re better equipped to address the issue.

By tackling Bluetooth interference, keeping firmware up to date, ensuring device compatibility, reducing signal obstructions, addressing software glitches, and staying within the Bluetooth range, you can enjoy uninterrupted and immersive sound quality on your Skullcandy Hesh headphones.

If the problem persists despite trying these fixes, it might be a good idea to contact Skullcandy’s customer support for further assistance.

Oliver Dules
Oliver is a distinguished professional who holds a prestigious degree in Technical Engineering from Harvard University. With a solid academic foundation, he embarked on a career path that showcased his expertise and commitment to the field. Over the past four years, Oliver has honed his technical skills and knowledge through hands-on experience at two industry giants, JBL and Samsung. His tenure at these renowned companies has equipped him with a deep understanding of cutting-edge technology and innovative solutions. Oliver's remarkable journey, marked by academic excellence and practical industry experience, underscores his unwavering dedication to advancing the realm of technical engineering.