The Aftershokz power button not working can be due to a variety of reasons, but one common cause is a stuck or jammed power button.

This can happen when dust, dirt, or debris gets lodged around the button, preventing it from making proper contact with the internal components. Let’s delve into the repair aftershokz buttons not working.

Essential Reminders:

Early problems: If you face problem just after buying the aftershokz then it is recommended to ask for refund, aftershokz provides a 45-day refund policy for all items purchased directly from their website.

If you like aftershokz then it is recommended to claim warranty, Aftershokz provides a two-year limited warranty covering manufacturing defects for all newly purchased products from authorized retailers. In cases where your aftershokz surpass a usage period of 2 years, the chances of successful repairs decrease.

Late Problems: The typical lifespan of aftershokz headphones averages around 2 years and 2 months (24 months). Interestingly, instances have been observed where headphones sent for repair under warranty during the final months of the warranty period were fixed but tended to work for no longer than 5 weeks thereafter. It is advisable to consider acquiring bone conduction headphones or aftershokz.

Aftershokz Button Not Working (2 Fixes)

Fix shokz openrun power button not working or another model of aftershokz aeropex power button not working by Cleaning around the button, checking the battery, updating firmware, or contacting support for assistance.

shokz openrun power button not working

1st Method:

Tools Needed:

  • Compressed air (optional)
  • Small, soft brush (e.g., a clean, dry toothbrush)
  • Isopropyl alcohol (70% or higher)
  • Cotton swabs (Q-tips)


1. Examine the power button closely to see if there’s any visible debris or grime around it. This could be inhibiting its movement.

2. If your headphones are still on, turn them off by holding down the volume-up and volume-down buttons simultaneously for about 5 seconds. This is a common way to turn off Aftershokz headphones when the power button isn’t working.

3. If you see any visible dirt or debris, use a small, soft brush (like a clean toothbrush) to gently brush away the particles from around the power button.

4. If there’s dust or debris inside the crevices of the button, use compressed air to blow it out. Be sure to hold the headphones at an angle to prevent pushing the debris further inside.

5. Dampen a cotton swab with isopropyl alcohol (make sure it’s not dripping wet) and gently rub it around the power button. This will help dissolve any stubborn dirt or residue. Be cautious not to let any alcohol drip into the headphone’s openings or crevices.

6. After cleaning, try pressing the power button repeatedly to check if it’s responsive. It may take a few presses to see improvement.

7. If the button remains unresponsive, repeat the cleaning process a few times. Sometimes, it can take multiple attempts to completely clear any obstruction.

8. If you used isopropyl alcohol, wait for the area around the power button to dry completely before using the headphones again. This should only take a few minutes.

9. Once the button is responsive, power on your Aftershokz headphones and make sure they’re functioning as expected.

aftershokz buttons not working

2nd Method:

If your Aftershokz bone conduction headphones are experiencing issues, such as a shifted power button, following a fall, here are some steps you can take to potentially resolve the problem:

Tools Needed:

Acquire the tools commonly used for electronic repairs, similar to those needed for replacing a phone screen. Ensure you have the appropriate screwdrivers, prying tools, and possibly superglue for reassembly.


1. Start by gently removing the ear cushions. This step might grant you access to screws that hold the headphones together. Exercise caution during this process to avoid causing additional damage.

2. If accessible, proceed to dismantle the headphones further. Keep in mind that some components may be glued, so meticulous handling is crucial. Be patient and document each step if possible to aid in reassembly.

3. If you are uncomfortable with the teardown process or lack the necessary tools, consider taking your headphones to an electronics repair shop. While this may involve a cost, professionals can efficiently handle the repair.

If all else fails, and you’re willing to take the risk, consider a gentle percussive maintenance approach. Carefully tap or shake the headphones in an attempt to reseat internal components. However, be aware that this method poses a risk of further damage and should be considered a last resort.

Other Problems:

You can further see the other problems that might be causing this including charging problems and Not turning ON problem.


If after trying these steps, the power button still doesn’t work, or if you suspect a more serious issue like a hardware malfunction, it’s advisable to contact Aftershokz customer support or consider professional repair services.

Attempting to disassemble the headphones yourself can void the warranty and may not be recommended unless you have technical expertise in headphone repair.

Oliver Dules
Oliver is a distinguished professional who holds a prestigious degree in Technical Engineering from Harvard University. With a solid academic foundation, he embarked on a career path that showcased his expertise and commitment to the field. Over the past four years, Oliver has honed his technical skills and knowledge through hands-on experience at two industry giants, JBL and Samsung. His tenure at these renowned companies has equipped him with a deep understanding of cutting-edge technology and innovative solutions. Oliver's remarkable journey, marked by academic excellence and practical industry experience, underscores his unwavering dedication to advancing the realm of technical engineering.