When your Aftershokz headphones refuse to charge, it can be a perplexing situation. In this concise guide, we will delve into the reasons why Aftershokz not charging and offer straightforward solutions to resolve the issue swiftly.

Causes and Quick Solutions for Aftershokz Not Charging:

If you’re facing issues with your Aftershokz not charging, there can be several underlying causes. Here are some common reasons and quick solutions to address the problem:

1. Check the Power Supply:

Cause: The power source you’re using may not be functioning correctly, leading to charging issues.

Solution: Ensure that the power source (charger or USB port) you are using is working correctly and providing the required power output.

2. Inspect the Battery:

Cause: A damaged or malfunctioning battery can prevent charging.

Solution: Examine the battery for signs of swelling, leakage, or discoloration. If you notice any of these issues, you should replace the battery with a new one.

3. Inspect the Charging Cable:

Cause: A damaged or improperly connected charging cable can hinder charging.

Solution: Check the charging cable for any signs of wear and tear. Ensure that it is securely connected to both the headphones and the power source. If the cable is damaged, consider replacing it.

4. Inspect the Charging Port:

Cause: The charging port on your Aftershokz may accumulate dirt or debris, obstructing the charging process.

Solution: Gently clean the charging port using a small brush or a dry cloth. Be cautious not to damage the port while cleaning it.

5. Reset Your Aftershokz:

Cause: Sometimes, the headphones may encounter minor glitches that prevent charging.

Solution: Reset your Aftershokz by holding the power button for 10 seconds until the LED flashes red and blue. Release the button, allow the headphones to power off, and then turn them back on. Attempt to charge them again.

6. Use a Magnetic Charging Cable:

Cause: Incompatibility or a faulty charging cable can be the issue.

Solution: Try using a different magnetic charging cable that is compatible with your Aftershokz to see if it resolves the problem.

7. Contact Customer Support:

Cause: If none of the above solutions work, there may be an underlying technical issue with your Aftershokz.

Solution: Contact the Aftershokz customer happiness team for further assistance. They can provide additional troubleshooting steps and guidance to help you get your Aftershokz charging again.

By following these steps, you should be able to identify and resolve the issue preventing your Aftershokz from charging.

Other Problems:

Also Read: Aftershokz Not Turning ON

Also See: Aftershokz Button Not Working


In conclusion, there could be several reasons why your Aftershokz is not charging, but following the troubleshooting tips discussed in this article can fix most of these issues. Check the charging cable, power source, and charging port for any damage or debris.

If these solutions do not work, try resetting your headphones or contacting customer support. With a little effort and patience, you should be able to get your Aftershokz up and running again.