Are you tired of struggling with your Astro a50 not turning off?  Frustrated with the constant power issues that interrupt your gaming sessions or music-listening experiences? Fear not, as we’ve got you covered! 

In this post, we’ll guide you through some simple and practical solutions to fix your Astro A50 not turning off issue. So sit back, relax, and get ready to say goodbye to those annoying power problems!

What are the possible causes of the Astro A50 not turning off?

Another potential issue is that something might be blocking the sensor in the back of the device that detects when it’s been turned off. If this sensor is blocked, the device will not turn off.

There could be several possible reasons why the Astro A50 headset is not turning off, including the following:

  • Power button malfunction: The power button may not function properly, preventing the headset from turning off.
  • Firmware issues: Outdated or corrupted firmware can cause the headset to malfunction and prevent it from turning off.
  • Software conflicts: The headset software may not be updated.
  • Connection issues: Connection between the headset and the transmitter or the transmitter and the computer/console can prevent the headset from turning off.
  • Internal circuitry issues: If something is wrong with the power supply or the circuitry inside the Astro A50 itself, it could cause it not to turn off. In any of these cases, you would need a technician to look at your device and diagnose and fix the issue.

How to fix astro a50 not turning off

If your Astro A50 headset is not turning off, there may be a fix.

1. Check the Power Button:

The power button needs to be cleaned in that situation.

If your headset doesn’t reset, you should first see if the battery needs to be charged. Because no headset will reset when the battery is below 50%.

2. Checking the connections, disconnect it:

It may still be linked to your PC, Xbox, or another device, in which case music may still be playing.

3. Resetting the headset:

If the battery level is not the issue, try resetting the headset. To do this, remove the headset from the base station and hold down the power button for 15 seconds. This should force the headset to turn off and reset its internal circuitry. Then reconnect the headset to the base station and try turning it off again.

4. Perform hard reset:

You truly have to go for a hard reset astro a50;

  1. Place the headset on the base station to resync it. Verify that the base station is connected to a power source. 
  2. After that, hold off until the battery and bolt indication lights stop blinking, which should take 3 to 5 seconds.
  3. Next, take the headset out of the base station and try to turn it off.

5. Wait for the battery to drain out fully:

If your Astro A50 is not turning off, there may be a battery issue. It would help to wait for the battery to drain completely to fix the issue. Once the battery is depleted, the headset will turn off automatically.

This problem really helps, and you can use your headset as usual after charging it, because automatic turnning off can reset the headset functioning.

6. Updating firmware:

Check for any headset firmware changes if the issue continues. Firmware updates can frequently resolve problems like these. Here is how to update firmware on Astro a50 headphones.

How to Update firmware:

  1. Check the manufacturer’s website: Visit the headphone manufacturer’s website (Astro Command Center software) and check for any available firmware updates for your specific model. Make sure to download the correct firmware for your headphones.
  2. Connect your headphones: Connect your headphones base station, with an Astro a50 placed on it, to your computer using a USB cable. Make sure that the headphones are turned on.
  3. Open firmware updater software: Follow the on-screen instructions to install it on your computer.
  4. Follow the instructions: Once you have installed the firmware updater software, follow the instructions provided by the software to update the firmware of your headphones. This usually involves selecting the firmware file you downloaded in step 1 and following the instructions on the screen to initiate the update.
  5. Wait for the update to complete: The firmware update process may take several minutes. Do not unplug the headphones or turn them off during the update process.
  6. Disconnect your headphones: After the firmware update, disconnect your headphones from your computer and turn them off. Wait a few seconds and then turn them on again to check if the firmware update succeeded.

7. Checking for software conflicts:

You can take numerous actions to resolve software problems with the Astro A50 headset.

  1. Check hardware: Ensure all cables and connections are secure and working correctly before looking for hardware problems. 
  2. Run troubleshooting: To ensure your operating system is current, try running Windows Troubleshooter for astro a50

Any software-related issues may also be resolved by updating your device drivers or by installing the Astro Command Center software again.

8. Performing a factory reset:

As a last resort, try performing a factory reset on the headset. Here’s how to factory reset headphone.

  1. On your device app, go to Settings -> System -> Backup & Reset -> Factory Data Reset.

  2. Enter the correct information if prompted for a password or pin code.

  3. Once you’ve entered the correct information, select Reset Device.

9. Contacting manufacturer support:

If none of the above solutions work, it’s time to contact the Astro manufacturer’s support team. They may be able to provide further assistance or offer a replacement if the headset is faulty.


In conclusion, attempt the options listed above if your Astro A50 headset isn’t turning off, starting with checking the battery level, resetting the headset, updating firmware, looking for software problems, and verifying the connections.

Contact the manufacturer’s support team or do a hard or factory reset if none of these fixes work. You should be able to resolve the Astro A50 not shut off the issue and resume your gaming sessions using these options.