Jabra is a renowned brand known for its high-quality wireless earbuds, providing users with an exceptional audio experience. However, like any electronic device, Jabra earbuds can sometimes encounter issues, particularly when Jabra One Earbud Not Working.

In this article, we will explore common problems such as not turning ON, no audio, charging issues, and unresponsive touch controls for jabra right earbud not working or jabra left earbud not working. We’ll provide you with troubleshooting steps to help you resolve these problems and make the most of your Jabra earbuds.

What Is The Average Lifespan Of Jabra?

If you’ve been using your Jabra Elite 75t Active for a period of two years, there’s no need to be concerned because they are designed to last precisely that long.

Now might be the ideal time to consider purchasing a new pair of earbuds. Explore the top recommendations for sauna-friendly earbuds and discover the best earbuds for bike riding. Additionally, you can explore the market for the best gaming headsets that offer comfort without causing ear fatigue.

Jabra One Earbud Not Working:

Here are solutions for jabra right earbud not working or jabra left earbud not working.

Jabra One Earbud Not Turning On:

Solution 1: Charge the Earbuds

If your Jabra earbud refuses to turn on, the most common issue is insufficient battery charge. Here’s what you should do:

  1. Place the earbuds in the charging case.
  2. Ensure the charging case itself is fully charged.
  3. Once the earbuds are fully charged, try turning them on again.

Solution 2: Reset the Earbuds

Another effective solution is to reset the earbuds. Follow these steps:

  1. Press and hold the buttons on each earbud simultaneously for about 10-15 seconds until the LED lights flash.
  2. Try turning them on again.

Solution 3: Check the Battery Contacts

Ensure that the battery contacts on both the earbuds and the charging case are clean and free from debris. If necessary, use a dry cotton swab to clean the contacts gently.

Solution 4: Check the Firmware

If the earbuds still won’t turn on, check for available firmware updates using the Jabra Sound+ app. Installing or updating the firmware to the latest version can often resolve such issues.

Jabra One Earbud Not Charging:

You can also see:

Jabra Elite 65t right earbud not charging

Jabra Elite 85t Not Charging In Case

Jabra Elite 75t Not Charging In Case

Jabra Elite 7 Pro Case Not Charging

Solution 1: Inspect the Charging Components

Start by examining all the charging components for visible damage or debris. This includes the charging case, charging cable, and earbuds. If you notice any damage or debris, clean or replace the affected components.

Solution 2: Clean the Charging Contacts

Using a dry cotton swab or a soft-bristled brush, clean the charging contacts on both the earbuds and the charging case. For stubborn dirt, you can use rubbing alcohol to ensure a thorough cleaning.

Solution 3: Reset the Charging Case

To reset the charging case, plug it in to charge completely, remove the earbuds, and then reinsert them into the case. Ensure that each earbud flashes red when inserted. If this doesn’t work, consider resetting the earbuds as well.

Solution 4: Reset the Earbuds

Refer to Solution 2 from the “Earbuds Not Turning On” section for steps on resetting the earbuds, as this can sometimes resolve charging issues too.

Solution 5: Check the Charging Cable

Make sure that the charging cable is compatible with your Jabra earbuds and that it is not damaged. If needed, try using a different charging cable to rule out cable-related problems.

Solution 6: Check the Charging Port

If none of the above solutions work, inspect the charging port for any corrosion, faulty connectors, or blockage from foreign objects. If issues persist, consider replacing the charging port or contacting Jabra support.

Jabra One Earbud No Audio:

Solution 1: Check the Audio Balance Settings

Ensure that the audio balance settings are correctly configured and not favoring one side over the other. You can adjust this in the Jabra Sound+ app or your device’s audio settings.

Solution 2: Turn Off Mono Audio Settings

If mono audio settings are enabled, turn them off to ensure audio plays in both earbuds.

Solution 3: Update the Firmware

Keeping your Jabra earbuds up-to-date is crucial. Check for firmware updates in the Jabra Sound+ app and install any available updates.

Solution 4: Ensure Earbuds Have Enough Charge

Make sure both earbuds have sufficient charge to play audio. If not, charge them accordingly.

Solution 5: Reset the Bluetooth Connection

Resetting the Bluetooth connection to your device can resolve audio issues. Disconnect both earbuds from your device and then reconnect them to clear potential Bluetooth cache problems.

Solution 6: Check the Earbud Firmware

Refer to Solution 4 from the “Earbuds Not Turning On” section for steps on updating the earbud firmware. This can address firmware-related audio problems.

Solution 7: Clean the Earbuds

Inspect the earbuds for debris or earwax buildup that might block audio. Use a dry cotton swab or a soft-bristled brush to clean them gently.

Jabra One Earbud Touch Controls Not Working:

Solution 1: Reset the Earbuds

Follow Solution 2 from the “Earbuds Not Turning On” section for steps on resetting the earbuds. This can often restore the functionality of touch controls.

Solution 2: Check the Firmware

Ensure that your Jabra earbuds have the latest firmware installed. You can check for updates in the Jabra Sound+ app.

Solution 3: Clean the Earbuds

Inspect the earbuds for debris or earwax that may be blocking the touch control sensors. Gently clean them using a dry cotton swab or a soft-bristled brush.

Solution 4: Check the Touch Control Settings

Confirm that the touch control settings are not disabled or configured differently than intended. Adjust these settings in the Jabra Sound+ app or your device’s touch control settings.

Last Resort For Problems (Buy new Parts)

If non of the solutions work as a last resort either you can buy new components in replace of faulty parts from Jabra store

If you have difficulty finding the specific item you require, don’t hesitate to contact Jabra’s official factory outlet store via the following phone number: 800-720-7502.


Jabra earbuds offer exceptional audio quality and advanced features, but like any technology, they can encounter occasional problems.

By following the troubleshooting steps outlined in this guide, you can often resolve issues related to earbuds not turning on, no audio, charging difficulties, and touch control problems.

If your earbuds are still under warranty, contacting Jabra support is an excellent option for professional assistance. Enjoy your Jabra earbuds to the fullest by ensuring they’re in optimal working condition!