Your Jabra Elite 75t earbuds offer a premium listening experience, but what happens when they refuse to charge in their case? This frustrating issue can quickly put a damper on your music or call time. However, before you panic, there are several troubleshooting steps you can take to get your earbuds back in action.

In this guide, we’ll walk you through 9 fixes to resolve the problem of jabra elite 75t active not charging in case.

What is the Longevity Jabra Elite 75t active?

If you have used your Jabra Elite 75t Active For 2 years than there is no worry you have used your earbuds enough; because they have longevity of 2 years.

Its time to buy new earbuds; check out best earbuds for sauna & best earbuds for bike riding. You can also buy best gaming headsets that don’t hurt ears.

Jabra Elite 75t active not charging in case:

1. Charge the Case Fully:

Sometimes, the simplest solution is the most effective. Ensure that the charging case is fully charged by plugging it into a power source with the earbuds inside.

Wait until the case’s LED indicators signal a complete charge, then open the case and check if the earbuds start charging.

2. Reset the Charging Case:

If a full charge doesn’t do the trick, a reset may help. Press and hold the button on the back of the charging case for about 15 seconds until the LED indicators on the front of the case flash purple.

This process can often resolve minor issues and restore charging functionality.

3. Clean the Metal Pins:

Over time, earwax or debris can accumulate on the metal pins of both the earbuds and inside the charging case. This buildup can interfere with the charging process.

Use a Q-tip or a microfiber cloth lightly dampened with isopropyl alcohol to clean the metal pins carefully. Ensure they are free from any obstructions that might hinder charging.

4. Check the Pins for Damage:

Examine both the metal pins on the earbuds and inside the charging case. Bent or damaged pins can disrupt the charging connection.

If you find any pins that appear bent or damaged, use a gentle touch to try and straighten them out. Be cautious not to cause further harm during this process.

5. Purchase a New Charging Case:

In the event that cleaning fails to resolve the issue, it’s possible that the charging case itself is the source of the problem.

You may need to consider purchasing a** replacement charging case for the Jabra Elite 75t**. These cases are readily available for purchase through Jabra’s official spare parts provider.

If you are unable to locate the desired item, you can contact Jabra’s official factory outlet store at this phone number: 800-720-7502.

6. Try a Different Charging Cable:

Sometimes, the culprit isn’t the earbuds or case but the charging cable itself. A faulty or damaged cable may not provide a proper charge.

To rule this out, use a different charging cable and see if the earbuds start charging as expected.

7. Update the Firmware:

Jabra often releases firmware updates to improve the performance and functionality of their devices. Ensure both your Jabra Elite 75t active earbuds and charging case are running the latest firmware version.

You can easily check for updates by using the Jabra Sound+ app on your connected device.

8. Check the Charging Port:

Inspect the charging port on both the earbuds and the case. Ensure there are no visible obstructions or debris that could be preventing a proper connection. Gently clean the ports if necessary and try charging again.

9. Verify the Power Source:

Ensure the power source you’re using to charge the case is functioning correctly. Plug it into a different outlet or USB port to confirm that the issue isn’t with the power source itself.

10. Contact Jabra Repair Service:

If none of the above steps resolve the issue, it’s time to reach out to** Jabra’s customer support** for further assistance. They have a dedicated team of experts who can provide guidance or arrange for repair or replacement if needed.

Other Problems In Jabra Elite 75t Active:

Jabra Elite 75t earbuds have gained popularity for their sleek design and impressive sound quality. However, like any electronic device, they aren’t immune to occasional issues.

Here are some common problems people face with Jabra Elite 75t earbuds and the solutions to tackle them effectively.

1. Poor Sound Quality:

If you’re experiencing subpar sound quality from your Jabra Elite 75t earbuds, consider adjusting the equalizer settings in the Jabra Sound+ app.

Experiment with different presets or create a custom equalizer profile to find the sound that suits your preferences best.

2. Uncomfortable Fit of Jabra Elite 75t:

Not all ears are the same, and discomfort can be a significant issue for some users. To address this problem, try using different ear tips or wings that come with the earbuds.

Experimenting with different combinations can help you find a more comfortable and secure fit.

3. Frequent Connectivity Issues with Jabra Elite 75t:

Connectivity problems can be frustrating, but there are several steps you can take to resolve them.

First, ensure that your earbuds are fully charged and within the recommended range of the device they’re connected to.

You can also try resetting the earbuds or updating the firmware to address any potential software-related issues.

4. Inconsistent Touch Controls

If the touch controls on your earbuds are behaving unpredictably, start by ensuring that the earbuds are clean and free of debris. This can sometimes interfere with touch sensitivity.

If the issue persists, try resetting the earbuds or updating the firmware through the Jabra Sound+ app.

6. Right Earbud Not Working:

When your right earbud isn’t functioning correctly, it can disrupt your listening experience. To troubleshoot this issue, consider the following steps:

  • Turn both earbuds off and on again.
  • Properly sync the earbuds together if they’re out of sync.
  • Check the charging pins on the earbuds and the case for dirt or damage.
  • If the problem persists, attempt a reset of the earbuds.

7. Battery Drain Fast in Jabra Elite 75t:

If your Jabra Elite 75t active earbuds are completely unresponsive due to a dead battery, the solution is simple: charge them using the provided charging case. Ensure the charging pins are clean and making proper contact with the earbuds to facilitate charging.

Also See: Jabra Elite 7 Pro Case Not Charging

8. Proximity Sensor Issue or Pairing Process Failure:

For issues related to the proximity sensor or pairing process, it’s advisable to contact Jabra’s customer support for further assistance. They can provide specialized guidance or arrange for repair or replacement if necessary.


A Jabra Elite 75t not charging in the case can be a frustrating experience, but with these 9 fixes, you have a good chance of resolving the issue and getting back to enjoying your favorite tunes or calls without interruption. Remember to start with the simplest solutions and work your way up the troubleshooting ladder.

And if all else fails, don’t hesitate to contact Jabra’s customer support – they’re there to help you get your earbuds back in working order.